RETURN INSTRUCTIONS

If you wish to return an item to Leather Outfit Factory, please follow the instructions below within 30 days of delivery.

  1. Pack the item(s) securely in the original product packaging. All items must be returned in good condition. In case the item(s) is received in damaged condition, please contact customer support.
  2. Send the return package to the following address,
    please include your order details slip with the item(s).
    Leather Outfits Factory C/O Haseeb
    303, Crown House Business Centre, North Circular Road, NW10 7PN, UK
  3. Package should be shipped pre-paid through a traceable method like USPS or any Insured Parcel Post.
  • Customers have to bear charges for shipping back the item to us. Shipping costs and other charges are not refundable. We will not accept COD deliveries.
  • To get your return successfully, you must give us the correct return tracking number while filing the return form.
  • Fixed and regular products may be returned for exchange or refund while made-to-measure and customized products will not be returned except for alteration.
  • When we receive and examine your return (generally within 3 days of receipt) then your exchange order is analyzed and delivered to you within the next 15 working days. In case of a refund, your return product may reach us within approximately in 7 days and we shall send you a confirmation email that your return has been completed. Refunds will be made with the same payment method through which the customer paid us. And this refund process will be completed within 10 to 45 days. It depends upon the bank issuance of the credit card.
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